March 21st 2022 Update:

LSCTS will be recommending the use of Masks at all clinic sites

As of March 21st, 2022, the Ontario Government will be lifting many of the Covid-19 public health mandates, including mask requirements in public spaces and businesses.

Although clients will not be required to wear a mask, for the safety of our staff and others, we do recommend that all visitors wear a mask while in our clinics.

Our staff members will continue to wear masks/PPE, complete client screening and keep following our covid-19 safety practices until at least April 27th, 2022.

As always, we ask that if a client or family member develops Covid-19 symptoms or feel unwell, to contact our office immediately and follow all public health guidelines.

Our clinics will continue with both in-clinic and virtual appointments to accommodate our clients.

We know that after two years of a pandemic, we are all eager to get back to normal, and we are grateful for everyone’s patience and cooperation as we continue to keep our clinics a safe and healthy environment in this shift back to normal.

Thank you!

January 3rd 2022 Update:

LSCTS will Remain Open Amid New Provincial Restrictions

In light of the new Ontario Government restrictions announced today, we want to ensure all our clients and their families that our clinic will remain open for both in-person and virtual appointments.

We have been operating at reduced capacity since the beginning of the pandemic, and will continue to strictly adhere to our Covid-19 protocols, in order to keep both our clients and staff safe.

If you have ANY Covid-19 symptoms, please call the office immediately to switch to a virtual appointment or to reschedule.

The updated Covid-19 symptoms include:

• fever or chills,
• cough,
• shortness of breath,
• decreased or loss of taste or smell,

or two or more of the following:

• Runny nose or nasal congestion
• Headache
• Extreme fatigue
• Sore throat
• Muscle aches or joint pain
• Gastrointestinal symptoms, such as vomiting or diarrhea

For the latest up-to-date information on Covid-19, please visit the Simcoe Muskoka District Health Unit’s website HERE or visit the Ontario Covid-19 website HERE

To avoid a late cancellation fee, please contact our office more than 24 hours notice. Our therapists work hard at preparing for your visit and have planned their day accordingly.

We will continue to monitor current restrictions and work along with the Health Unit and Province to ensure our clinic is a safe place for all who enter. Please continue to monitor yourself and your children and notify the office of any changes in health that may impact your appointment. Thank you for your help and cooperation at this time.

Stay Safe!

October 1st, 2021 Update

Our clinic will continue to be open for in-clinic and virtual appointments. If you do not feel comfortable coming in-clinic we will change your appointment to virtual. We will continue to practice strict protocols and procedures as we did from day one. Please call our office if you have any concerns or questions. Thank you and stay safe!   

As a reminder, for ALL cancellations with LESS THAN 24 HOURS notice there will be a cancellation fee charged to your account – Thank you for your cooperation.

In cooperation with the Ontario Government’s update of August 26, 2021 we will be updating our Covid-19 screening upon entering our clinic. We will be asking everyone over the age of 12 if they have received their second vaccination shot as a background question ONLY. As we are an essential service, we will NOT be requiring Proof of Vaccination to access the services at LSCTS.

The following screening questions will be asked at time of your appointment:

Question 1: Does the person have any of the following symptoms?

• Fever and/or chills
• New onset of cough or worsening chronic cough
• Shortness of breath
• Decrease or loss of sense of taste or smell
• If adult (>18 years of age): unexplained fatigue/lethargy/malaise/muscle aches (myalgias)
• If child (<18 years of age): nausea/vomiting, diarrhea

**Please note, a RUNNY NOSE is no longer a symptom of Covid-19 and will not prevent a client from their appointment – Please monitor for any other symptoms**

Question 2: Has the person tested positive for Covid-19 in the past 10 days or been told to isolate?

(Q3 & Q4 will be asked if the person is not fully vaccinated – Fully vaccinated: Have received both vaccine shots >14 days prior to appointment)

Question 3: Has the person travelled outside of Canada in the past 14 days?

Question 4: Has the person had close contact with a positive case of Covid-19 without wearing appropriate PPE?

If answer is NO to ALL screening questions = Negative screening and appointment can proceed.

If your child starts to develop any symptoms, please monitor and keep our office updated on their condition. If symptoms continue or worsen, please call to cancel and reschedule right away. Please be aware, that ALL cancellations with less than 24 hours notice will be charged a cancellation fee.

Thank you all for your cooperation as we strive to keep both our clients and our team safe.

April 7th, 2021 Update

Our clinic will continue to be open for in-clinic and virtual appointments. If you do not feel comfortable coming in-clinic we will change your appointment to virtual. We will continue to practice strict protocols and procedures as we did from day one. Please call our office if you have any concerns or questions. Thank you and stay safe!   

In order to keep LSCTS a safe environment for all, we ask that you these read and follow these guidelines thoroughly:

Before Your Appointment

• Consent forms and additional documents will be sent to you to be signed electronically. These signed documents MUST be returned to us signed BEFORE the day of your appointment.
• Please complete a self-screening before arriving for your appointment.
• You will be asked a series of screening questions at the time of arrival (by your therapist) to determine the risk level for COVID-19.
• Only one caregiver per child will be allowed in the clinic at one given time.
• We encourage you to use the washroom prior to coming into the building to reduce the risk of exposure.
• The waiting room will have no toys or books. 
• Clients MUST wear their own face mask, if possible, at the time of the appointment. Parents and caregivers MUST wear face mask at all times. Masks will not be provided.
• Please take both yours and the child’s temperature at home on the day of your appointment. If temperature is over 38ºC, call the office to notify them and stay home.

At the Time of Your Appointment

• At the time of your appointment, please wait in the hallway outside of our clinic (suite #114 – OT, #114 Exterior Door – SLP and suite #105 – SW/Psych) at the exact time of your appointment. Your therapist will let you know when to come in. 
• On arrival into the clinic, there will be markings on the floor to direct flow of traffic and for physical distancing. Please respect these markings.
• You will follow your therapist to the sanitation station where you will sanitize your and your child’s hands. Your therapist will go through the screening questions with you at the station and you will then follow them to the designated room.
• Caregivers have the option to join the session with the child or stay in the waiting room on assigned chairs.
• Chairs in waiting room will be positioned 2 meters away from each other. We ask that you remain seated.
• We will only accept payment through EMT, Debit, or Credit Card at the moment of checkout. Payments can also be made through the your account online.
• Cleaning has been increased, and every room will be sanitized after each session. 

After Your Appointment

• All documents will be sent digitally through email. Any documents that needs to be signed must be returned electronically.
• Please sanitize your hands before leaving.

We are confident that we can all make our clinic a safe environment for all during these unusual times. Thank you for your cooperation.

Stay safe!