Booking Options
Please choose from one of these three options:
Existing Clients
If you are an existing client of LSCTS you can book appointments directly online using the Jane App.
New Clients
New clients must book an initial appointment by filling out the online form or calling us.
Questions?
If you aren’t ready to book yet, please use our easy online form to submit questions.
New Client?
Contact us to book an initial appointment
Please fill out the form below to book an initial assessment and we will get back to you within 24-48 business hours.
Booking FAQs
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Where do I start?
It all starts with a phone call to our Administrative staff who can answer your questions and take you through our intake process. You do not need a medical referral to access any of our services. We do not have a waitlist and will schedule your child’s session on the next available appointment time.
Do I need a consultation before I start one to one therapy?
A consultation is a time for the therapist and the caregiver/child to speak openly about their most pressing concerns, and for the therapist to collect key information that can be used in the development of a support plan for the family with our clinic. It can play an important role in determining what the best next steps are for the child and the family. It is a great advantage to have a consultation before starting one to one therapy. Sometimes families will be referred to us, by another professional, needing a very prescriptive, standardized test to be completed. In these rare cases, we may decide to not complete a consultation and start the assessment/testing right away.
Does OHIP cover my sessions?
Our sessions are not covered by OHIP (Ontario Health Insurance Plan). Families pay for our services up front, and may be reimbursed by their benefits provider, if applicable. Ask your benefits provider which services are covered.
How do I pay for service?
We ask that all clients have an active credit card on file. Families are welcome to pay by e-transfer or debit if needed, but must have an active credit card on file in the event that payment is not received.
Do you accept Insurance? Do you direct bill?
LSCTS does not direct bill to any insurance providers. Please confirm what benefits you are eligible for, with your insurance provider. Make sure the benefits cover consultation appointments as well as ongoing treatment appointments.